Privacy Policy for Scibilis

Effective Date: November 30, 2025

Welcome to Scibilis, an audio and video transcription service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application. By using Scibilis, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information: When you sign up via Google OAuth, we collect your name, email address, and profile image.
Audio and Video Files: Files you upload for transcription are processed and stored temporarily for processing purposes.
Transcription Data: Generated transcriptions, formatted text, and metadata (e.g., file names, durations, timestamps).
Usage Data: Information about your interactions with the app, including transcription requests, credits used, and subscription details.
Billing Information: Payment details handled by Mollie for credit purchases and subscriptions.
Technical Data: IP addresses, browser types, and device information for security and analytics.

2. How We Use Your Information

To provide transcription services using Mistral's AI APIs.
To process payments and manage your account, credits, and subscriptions.
To improve our services, troubleshoot issues, and ensure security.
To communicate with you about updates, billing, or support.
To comply with legal obligations.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share data with:

Service Providers: Mistral for AI processing and Mollie for payments. These third parties have their own privacy policies.
Legal Requirements: If required by law or to protect our rights.
Business Transfers: In case of a merger or sale of assets.

4. Data Retention

We retain your data as long as your account is active or as needed to provide services. Audio files are stored for download purposes but may be deleted upon request. Billing data is retained per legal requirements.

5. Your Rights

Access and Update: You can view and update your account information in the app.
Delete Data: Request deletion of your data by contacting us. Note that some data may be retained for legal reasons.
Opt-Out: You can unsubscribe from communications at any time.

6. Cookies and Tracking

We use cookies for authentication and session management. We do not use tracking cookies for advertising.

7. Data Security

We implement reasonable security measures to protect your data, but no method is 100% secure. Use strong passwords and keep your account secure.

8. Children's Privacy

Scibilis is not intended for children under 13. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy occasionally. Changes will be posted here with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@scibilis.app.